Shipping Policies

Shipping & Handling Costs

  • Shipping and handling is free for all products on thefamilyplaystore.com.

Fulfillment Speed

  • HLS strives to process orders within 2 business days.
  • All deliveries originate from the HLS warehouse in Millersburg, Ohio. Shipping typically takes 2-5 days from the time the product is picked up by the shipping service.

Restrictions

  • HLS ships to the lower 48 states in the United States.
  • HLS cannot ship to FPO addresses, APO addresses, or PO boxes.
  • Customers must receive the delivery in person.
  • The delivery location must be accessible by a delivery truck and trailer.